By Peter Milligan, Sr. Product Marketing Manager, Five9 Have you ever called a customer support line, waited forever to talk to an agent and no one ever answers? Or you finally get through to someone who seems entirely lost when it comes to your question and has to put you on never-ending hold to find… Continue reading [Webinar] 3 Reasons to Pair Your Contact Center and UC Solutions
Category: Webinars
Cisco Vs. Microsoft: An Enterprise Connect Webinar Review
The two giants in unified communications technology, Cisco and Microsoft, are both looking to their clouds for future Unified Communications (UC) deployments, particularly in the team collaboration area. As detailed in a recent Enterprise Connect webinar, “Cisco vs. Microsoft: Customizing Your Cloud UC Deployment,” sponsored by TetraVX, both companies still have on-premises roadmaps, but they… Continue reading Cisco Vs. Microsoft: An Enterprise Connect Webinar Review